Box status

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Recent Box incidents

• [Minor] Issue with Box AI · Nov 4, 2026, 05:48 UTC · resolved, minor impact, lasted 3 h 19 min

  After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

• [Medium] Issue with multiple Box Services · Oct 20, 2026, 02:19 UTC · postmortem, major impact, lasted 1 h 29 min

  On October 19, 2026 between 6:44 PM and 8:32 PM PDT, some customers may have experienced degradation when interacting with our Public API, Downloads, and Box Sign. The impact was caused by a focused traffic spike that resulted in increased latencies when accessing some data…

• [Major] Issue with Box Drive · Oct 15, 2026, 08:30 UTC · postmortem, major impact, lasted 4 h 11 min

  We recently addressed issues affecting Events and Box Drive. We would like to take the opportunity to further explain these issues and the steps we have taken to prevent recurrence. ‌ Between October 14, 2026 at 3:00 PM PDT and October 15, 2026 at 5:10 AM PDT, some customers may…

• [Critical] Issues with Multiple Box Services · Oct 8, 2026, 09:27 UTC · postmortem, critical impact, lasted 5 min

  We recently addressed an issue that affected several Box services. We would like to take the opportunity to further explain what happened and the steps we have taken to keep it from happening in the future. On Thursday, October 8, 2026, between 1:48 AM and 2:08 AM PDT, some…

• [Medium] Issue with Enterprise Event Reports · Oct 8, 2026, 01:48 UTC · resolved, major impact, lasted 2 h 6 min

  After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you…

• [Medium] Issue with multiple reports · Sep 30, 2026, 18:08 UTC · postmortem, major impact, lasted 116 h 1 min

  We recently addressed issues that affected reporting and Admin Console insights in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ From September 29, 2026 to October 3, 2026,…

• [Medium] Issue with File Requests · Oct 1, 2026, 10:00 UTC · postmortem, major impact, lasted 0 min

  We recently addressed issues affecting File Requests in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. On October 1, 2026 between 2:50 AM and 3:30 AM PT, some customers may have…

• [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads · Sep 29, 2026, 14:15 UTC · postmortem, critical impact, lasted 1 h 14 min

  We recently addressed an issue that briefly affected the All Files page, Box Notes, API traffic, logins, and downloads in Box. We would like to take the opportunity to further explain this issue and the steps we have taken to keep it from happening in the future. On Tuesday,…

• [Medium] Issues with Box Notes · Sep 28, 2026, 10:04 UTC · postmortem, major impact, lasted 28 min

  We recently addressed issues affecting Box Notes in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. On September 28, 2026, beginning at 2:35 AM PDT, during a routine maintenance…

• [Minor] Issue with Admin Reporting · Sep 4, 2026, 02:10 UTC · postmortem, minor impact, lasted 53 min

  We recently addressed issues affecting Admin Reports on AI usage reporting. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 3:30 PM PDT and 7:59 PM PDT on September 3, 2026,…

• [Medium] Issues with Box Hubs Shared Links · Aug 28, 2026, 08:20 UTC · postmortem, major impact, lasted 1 h 40 min

  We recently addressed issues affecting Hubs shared-link access in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ Between August 27, 2026 at 11:18 PM PDT and August 28, 2026 at…

• [Critical] Issue with Downloads · Aug 25, 2026, 06:53 UTC · postmortem, critical impact, lasted 44 min

  We recently addressed issues affecting Downloads \(including ZIP downloads\) in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between August 24, 2026 at 11:25 PM PDT and August…

• [Medium] Issue with Uploads · Aug 24, 2026, 21:21 UTC · postmortem, major impact, lasted 41 min

  We recently addressed issues affecting file uploads and other write operations within Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. Between 02:03 PM and 02:24 PM PDT on August 24,…

• [Minor] Issue with Logins & Files Page · Aug 24, 2026, 15:30 UTC · postmortem, minor impact, lasted 2 h 0 min

  Between 3:44 PM and 4:27 PM PDT on August 19, 2026 and 10:28 AM and 11:21 AM PDT on August 24, 2026, some users may have experienced intermittent errors with some Box features, including Logins, Uploads, Downloads, and Box Sign. The issues occurred after a rapid surge of…

• [Medium] Issue with Microsoft Office Integration and Box Edit · Aug 20, 2026, 00:31 UTC · postmortem, major impact, lasted 1 h 13 min

  We recently addressed issues affecting Box Edit, Microsoft Office Online, iWork, and other integrations in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future. ‌ Between 04:17 PM PDT and…

Source: Box, Box’s public status page, read Nov 15, 2026, 08:05 UTC. Uptimely is not affiliated with Box; incident text is Box’s own.

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Verified 2026-11-08 by the Uptimely team.