Twilio status
Is Twilio down? This is Twilio’s current status, its components and its recent incidents, read from Twilio’s official status page and refreshed every 2 minutes.
Partially Degraded Service
As reported by Twilio’s status page, read Nov 15, 2026, 08:06 UTC.
Ongoing incidents
- Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Mobile Numbers · Nov 12, 2026, 16:53 UTC · identified, minor impact
Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Mobile Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as…
- SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India · Nov 13, 2026, 15:37 UTC · monitoring, minor impact
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile · Nov 6, 2026, 21:21 UTC · identified, minor impact
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts…
- SMS Delivery Delays from Twilio to Brisanet Brazil · Nov 13, 2026, 22:36 UTC · identified, minor impact
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- SMS Delivery Receipt Failures from Twilio to Claro Costa Rica · Nov 12, 2026, 22:31 UTC · identified, minor impact
Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide…
- Voice Call Failures from a Subset of Twilio Phone Numbers to the Philippines · Nov 2, 2026, 05:41 UTC · identified, minor impact
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more…
Scheduled maintenance
- Philippines SMS Carrier Maintenance - Globe Telecom · Oct 29, 2026, 10:33 UTC · scheduled, maintenance impact
- United Arab Emirates SMS Carrier Maintenance - Etisalat and du · Nov 13, 2026, 19:19 UTC · scheduled, maintenance impact
- United States SMS and MMS Carrier Maintenance - T-Mobile · Nov 13, 2026, 20:23 UTC · scheduled, maintenance impact
- Japan SMS Carrier Maintenance - SoftBank Mobile · Nov 13, 2026, 10:33 UTC · scheduled, maintenance impact
- Russia SMS Carrier Maintenance - Beeline · Nov 12, 2026, 14:37 UTC · scheduled, maintenance impact
And 27 more on Twilio’s status page.
Components
| Component | Status |
|---|---|
| Mailsend: Comms API | Degraded performance |
| Voice, Latin America | Degraded performance |
| Voice, APAC | Degraded performance |
| Other | Degraded performance |
| MMS, APAC | Degraded performance |
| Media Streams US1 | Degraded performance |
| Verify Silent Network Auth | Under maintenance |
| Lookup Identity Match | Under maintenance |
| Lookup Line Type Intelligence [Legacy API] | Degraded performance |
| Lookup SIM Swap | Under maintenance |
| RCS Messaging | Degraded performance |
| Legacy Identity MatchAndAttributes | Under maintenance |
| Origination US1 | Operational |
| Console | Operational |
| Authy 2FA | Operational |
| PSTN US1 | Operational |
| Studio | Operational |
| SMS Long Code, North America | Operational |
| Group Rooms | Operational |
| SMS Long Code, North America | Operational |
| Zipwhip Provisioner Dashboard and API | Operational |
| Origination AU1 | Operational |
| Origination IE1 | Operational |
| PSTN AU1 | Operational |
| PSTN IE1 | Operational |
| Conversation Orchestrator | Operational |
| API v3 | Operational |
| Flex Agent Copilot | Operational |
| SIP Interface US1 | Operational |
| Peer-to-Peer Rooms | Operational |
| Functions | Operational |
| Verify | Operational |
| MMS Long Code, North America | Operational |
| Event Streams | Operational |
| Termination US1 | Operational |
| Flex Agent Desktop | Operational |
| MMS Long Code, North America | Operational |
| Zipwhip Support Ticketing | Operational |
| Termination AU1 | Operational |
| Termination IE1 | Operational |
| SIP Interface AU1 | Operational |
| SIP Interface IE1 | Operational |
| Conversation Intelligence | Operational |
| Logs | Operational |
| SMTP | Operational |
| Event Webhooks | Operational |
| SMS Short Code, North America | Operational |
| Debugger & Alarms | Operational |
| Client Web US1 | Operational |
| Flex Application Platform | Operational |
| Authy App | Operational |
| Assets | Operational |
| Recordings | Operational |
| Conversation Intelligence (classic) | Operational |
| SMS Toll-Free, North America | Operational |
| Toll-Free Verification Portal | Operational |
| Client Web AU1 | Operational |
| Client Web IE1 | Operational |
| API v2 | Operational |
| Parse API | Operational |
What a degraded performance status means, and how much downtime an SLA allows: the uptime calculator.
Recent Twilio incidents
- SMS Delivery Delays from Twilio to MTN Nigeria · Nov 14, 2026, 12:02 UTC · resolved, minor impact, lasted 16 h 59 min
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
- SMS Delivery Delays from Twilio to Altan Redes Mexico · Nov 14, 2026, 17:37 UTC · resolved, minor impact, lasted 11 h 23 min
The incident has been resolved and SMS delivery from Twilio to Altan Redes network subscribers in Mexico is operating normally.
- Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Colombia, Mexico, Chile, and Costa Rica · Nov 13, 2026, 21:56 UTC · resolved, minor impact, lasted 21 h 36 min
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica are operating normally.
- SMS Delivery Delays from Twilio to Orange Mali · Nov 14, 2026, 15:05 UTC · resolved, minor impact, lasted 4 h 23 min
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Mali is operating normally.
- SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan · Nov 14, 2026, 03:52 UTC · resolved, minor impact, lasted 9 h 5 min
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan is operating normally.
- Twilio Email Send API Message Delivery Delays to Microsoft Inboxes · Nov 12, 2026, 19:42 UTC · resolved, minor impact, lasted 34 h 9 min
We have monitored and resolved the issue with the Twilio Email Send API. All services are now operating normally at this time.
- SMS Delivery Delays from Twilio to Brisanet Brazil · Nov 13, 2026, 22:36 UTC · identified, minor impact
Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in United Kingdom · Nov 13, 2026, 14:47 UTC · resolved, minor impact, lasted 5 h 11 min
The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions involving the United Kingdom are operating normally.
- SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India · Nov 13, 2026, 15:37 UTC · monitoring, minor impact
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- SMS Delivery Failures from Twilio to Orange Sierra Leone · Nov 12, 2026, 01:43 UTC · resolved, minor impact, lasted 36 h 32 min
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Sierra Leone is operating normally.
- SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India · Nov 13, 2026, 04:48 UTC · resolved, minor impact, lasted 3 h 12 min
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in India is operating normally.
- SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India · Nov 13, 2026, 05:08 UTC · resolved, minor impact, lasted 48 min
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.
- SMS Delivery Delays and Failures from Twilio to Brisanet Brazil · Nov 12, 2026, 20:32 UTC · resolved, minor impact, lasted 6 h 40 min
The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
- Elastic SIP Trunking Voice Call Issues · Nov 13, 2026, 02:33 UTC · resolved, minor impact, lasted 28 min
We've detected full recovery of Elastic SIP Trunking. The issue impacting Voice calls has been resolved, and the service is operating normally.
- Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States · Nov 12, 2026, 22:58 UTC · resolved, minor impact, lasted 30 min
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.
Source: Twilio, Twilio’s public status page, read Nov 15, 2026, 08:06 UTC. Uptimely is not affiliated with Twilio; incident text is Twilio’s own.
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Is Twilio down right now?
The status at the top of this page is Twilio's own, read from its public status page every couple of minutes. It shows what Twilio's team has confirmed. For an independent check of whether twilio.com answers right now, use the live check on the is-it-down page.
Where is Twilio's official status page?
Twilio publishes its status at https://status.twilio.com. This page shows the same data with the recent incident history in one place, and links each incident to Twilio's own write-up.
Why does Twilio not work for me when its status says operational?
A status page lists the incidents a vendor has confirmed, and confirmation takes time: problems often reach users minutes before they reach the status page, and some partial or regional problems never appear on it. Your own network, account or region can also be the cause.
How can I get alerted when Twilio has an incident?
Add an External Status Page monitor in Uptimely pointed at https://status.twilio.com. It reads the page on a schedule and alerts your team by email, SMS, phone call, Slack, Discord or browser push when Twilio reports a problem, beside the monitors for your own services.
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